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Surf Sunglasses
Apparel Spare Parts & Accessories Special Offers |
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Ashley
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David G. - Mentawais
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Danny Hart - Photo: Wilderness
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Kinsley Wong from XtremeBigAir
Kite Boarding with Silverfish
Shipping Policy
Shipping is never more than $6.95 within the U.S. and as low as $4.95 for parts. International shipping is generally no more than $11.95.
Eyewear (non-Rx) averages less than 3 business days (allow 1 week). Prescription eyewear averages less than 2 weeks (allow 4 weeks). Allow an extra week if using the Standard Lab. International orders - add 3 to 9 business days. Apparel and spare parts ranges averages less than 1 week, unless backordered (allow 2 weeks).
If you are in a rush, email or call us to let us know when you need them and we will see what we can do to expedite.
Global ShippingWe regularly ship eyewear all over the world, and most likely we can ship it where you want it to go.
We offer flat rate international shipping. (You can choose any other method you like for shipping your package and we will add the actual costs to your order-just call us to make arrangements.) The charge is based on the package destination and we charge the same fee regardless of the size of your order.
Our standard international shipping, where we've had the most success for the best value, is with the U.S. Post Office. The parcel is handed to your own customs agency. From there, after passing through customs, your own local postal service takes care of delivering your package. For most of the world, the post charges (included in our flat rate shipping fee) are quite reasonable and the transit time is on the order of a week or so. There is no tracking on this service.
We don't keep track of what duties or taxes, if any, you have to pay on your end--that varies country to country and is very difficult for us to know accurately. For this it is best to check with your own customs agency.
Please understand that we must follow all the laws and mark accurately the contents and cost of the contents of every parcel according to the requirements of the US Postal Service. Customs duties, local taxes, and any additional local fees are not covered by the flat fee shipping charge and are the sole responsibility of the customer. Silverfish cannot take responsibility for delays, damage, or loss while in the possession of customs agencies. We will, however, do our very best to help you if you ever have any snag. In our experience, problems are very rare.
